Desktop Support

Reduce Cost and Downtime with 24/7 Desktop Support

At Bluecom, we simplify your operations with fast, reliable, and knowledgeable 24/7/365 remote support. Our proactive approach to systems management means you and your staff do not have to worry about time lost and money wasted when there is an IT problem. We take care of it for you so you can focus on your business.

24/7 Desktop Management

Bluecom provides your company with a comprehensive preventative maintenance package specifically designed to meet your company’s IT needs.

Our services include a desktop/laptop agent with automatic updates, preventative maintenance and anti-virus package, all managed remotely by our qualified professionals. Your staff will no longer have to wait around for their problems to be resolved and your IT budget will remain intact.

Benefits of Bluecom Desktop Support

Faster Problem Solving – We have a team of expert technicians to quickly resolve your tickets.

Better Analysis Of Root Cause Issues – With desktop support, we are able to find the root cause of the problem. This will lead to faster problem-solving and problem prevention in the future.

Increased productivity – Instead of employees having to pause their work to fix a technical problem, they simply call our support line and we’ll fix the issue.